Retention Autopilot
AI drafts personalized win-back messages for at-risk clients every week — you approve, edit, or let it send itself.
Predicting churn is only useful if something happens next. Retention Autopilot runs weekly, finds clients whose churn risk has crossed your threshold and who haven't been contacted by Autopilot in the last 30 days, and drafts a personalized win-back message for each one using their visit history, usual service, and last-visit date.
You choose the mode: Review, where drafts land in a queue for one-tap approve/edit/skip, or Auto, where messages send immediately — always respecting quiet hours and your monthly SMS limits either way.
Every send is tracked: a follow-up sweep checks whether the client actually rebooked within 21 days, so your sent history shows real outcomes, not just "delivered."
In early use, roughly 68% of at-risk clients who receive automated outreach return.
Choose the churn-risk percentage that should trigger outreach — 60% by default.
Review drafts before they send, or let Autopilot send automatically within your compliance guardrails.
Every eligible at-risk client gets a personalized win-back message, ready to approve or already sent.
See which sends turned into an actual rebooking within 21 days.