Support Center
Search our help center or browse topics below.
Getting Started
Set up your account, add clients, and start tracking health scores in minutes.
- Create your free account
- Add your first clients
- Understand the health score
- Send your first retention message
SMS, Chat & AI Messaging
Configure retention SMS, the chat widget, AI replies, and message templates.
- How automated SMS retention works
- Customizing your message templates
- SMS compliance (TCPA)
- Chat widget, AI replies & AI content
Billing & Plans
Manage your subscription, payment methods, upgrades, and what's included.
View full guideAnalytics & Reports
Understand revenue-at-risk numbers, churn forecasts, and exportable reports.
View full guideTeam & Multi-Location
Add team members, manage roles and permissions, and connect multiple locations.
View full guideIntegrations & Developer Tools
Connect Square, Vagaro, Mindbody, Google Calendar, Zapier, and the API.
View full guideReviews & Reputation
Set up lead funneling, collect Google reviews automatically, and manage feedback.
- How lead funneling works
- Setting your Google review URL
- Managing private client feedback
- Monitoring your reputation across platforms
Booking & Payments
Online booking pages, waitlists, deposits, invoicing, and in-person payments.
- Your public booking page
- Deposits, premium slots & waitlists
- Appointment reminders & calendar sync
- Invoicing, estimates & in-person payments
FAQ
Frequently asked questions
A few quick answers — browse the topics above for in-depth guides on every feature.
Still having trouble?
Reach out with an in-depth description of your issue and our team will get back to you within a few hours on business days.