Everything you need to know about MsgHealth plans — what's included, how to upgrade, how to cancel, and how your billing works.
Free
$0
Up to 10 clients
—
Starter
$19/mo
Up to 50 clients
100 SMS/mo
Pro
$49/mo
Up to 200 clients
500 SMS/mo
Enterprise
$129/mo
Unlimited
2,000 SMS/mo
All plans are billed monthly on the date you first upgraded. For example, if you upgrade on the 15th, you'll be charged on the 15th of each month. You can cancel before the next renewal date to avoid being charged.
When you upgrade mid-cycle, you're charged only for the remaining days at the new rate. The math is automatic — you'll see the exact prorated amount before confirming any plan change.
Pay annually and get 2 months free (20% discount). Annual plans are billed once per year upfront. Contact c9315866@gmail.com to switch to annual billing.
If a payment fails, we'll retry 3 times over 7 days and email you each time. After 7 days without payment, your account moves to the Free plan until billing is resolved.
Your 14-day Pro trial starts the moment you create your account. No credit card is required. At the end of the trial, your account automatically moves to the Free plan — you won't be charged anything unless you choose to upgrade.
Yes. When you upgrade, the new plan takes effect immediately and you're charged a prorated amount for the remaining days in your current billing cycle. Your next full charge will be at the new plan rate.
Downgrades take effect at the end of your current billing period. Until then, you keep access to your current plan's features. If your client count exceeds the lower plan's limit, you'll be asked to archive clients before the downgrade takes effect.
Go to Settings → Billing → Cancel Subscription. Your access continues until the end of your paid period. After that, your account moves to the Free plan. Your data is retained for 90 days after cancellation so you can export it or reactivate.
No. All plans are month-to-month with no long-term commitment. You can cancel anytime. Annual billing is available at a 20% discount — contact us at c9315866@gmail.com for details.
Invoices are automatically emailed after each charge. You can also download past invoices at any time from Settings → Billing → Invoice History.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) processed securely via Stripe. We do not accept PayPal or bank transfers at this time.
Go to Settings → Data Export. Pro and Enterprise plans can export all client data, health histories, and booking records as CSV or PDF. We recommend exporting before your account downgrades.