White-label, call, and grow — built for agencies
Manage multiple clients under your own brand, answer calls with AI, and turn happy clients into your best marketing channel.
White-labeling & sub-accounts
Agencies can rebrand the entire dashboard and public booking pages with their own business name, logo, and color scheme from the Whitelabel panel — available on Enterprise plans. The Sub-Account Switcher lets you manage multiple independent business accounts (each with its own clients, SMS, and billing) from a single login.
Snapshots let you export your full account configuration — automations, forms, pipeline stages — and import it into another account, which is useful for onboarding new sub-accounts quickly. The Marketplace offers pre-built packs, like a "Salon Starter Pack" or "Churn Rescue Workflow," that install a bundle of automations, forms, and templates in one click.
- Full white-label branding on dashboard and booking pages (Enterprise)
- Manage multiple client accounts from one login via Sub-Account Switcher
- Snapshots clone a full account setup into a new sub-account instantly
- Marketplace packs install a bundle of automations and templates in one click
Voice AI & calling tools
Voice AI answers inbound calls with a natural-sounding AI voice agent — it can book appointments, answer common questions, and take messages when you're unavailable. Choose from multiple voice options and customize the greeting script under Voice AI settings.
The Power Dialer lets you queue up a list of clients (e.g., all at-risk clients) and call through them one after another with a single click, logging outcomes automatically. The Call Tracker logs all inbound and outbound call activity against each client's profile so your whole team can see call history in one place.
- Voice AI can book appointments and answer FAQs over the phone
- Power Dialer queues a client list for one-click sequential calling
- Call Tracker logs every call's duration and outcome per client
- All calling tools log directly to the client's profile
Missed calls & ringless voicemail
When you miss an incoming call, MsgHealth automatically sends the caller a text message so you never lose a lead to voicemail — enable it and customize the message under Settings → Missed Call Text-Back.
Ringless voicemail drops a pre-recorded audio message directly into a client's voicemail box without their phone ringing. Upload an audio file, record one in-browser, or generate one from a script, then send it to a client or list.
- Missed-call text-back fires automatically, no manual follow-up
- Ringless voicemail never rings the recipient's phone
- Record, upload, or script-generate your voicemail message
Loyalty, referrals & account security
Clients automatically earn loyalty points for completed visits, referrals, or reviews, which they can redeem for rewards you configure. The Affiliate panel tracks affiliates who refer new customers to your business, along with total affiliates, total referrals, and payouts owed.
For account security, sign-in is handled through Supabase Auth with secure password and email verification; additional 2FA options are on the roadmap for Enterprise accounts. To permanently delete your account and all data, contact support — deletion completes within 30 days.
- Loyalty points earn automatically and redeem for configurable rewards
- Affiliate tracking covers referrals, totals, and payouts owed
- Audit Logs (see Team & Multi-Location) record account activity for security review
- Full account deletion available on request, completed within 30 days
Ready to run your agency on MsgHealth?
Enterprise includes white-labeling, sub-accounts, and unlimited team seats.
Start your free trialAgency, voice & growth questions
Can I white-label MsgHealth for my own clients?
Yes — the Whitelabel panel lets agencies rebrand the dashboard and public booking pages with their own business name, logo, and color scheme, available on Enterprise plans.
Can I manage multiple businesses from one login?
Yes, on Enterprise/agency plans — use the Sub-Account Switcher to manage multiple independent business accounts (each with its own clients, SMS, and billing) from a single login.
What does the Voice AI feature do?
Voice AI answers inbound calls with a natural-sounding AI voice agent, can book appointments, answer common questions, and take messages when you're unavailable.
What is the Power Dialer?
The Power Dialer lets you queue up a list of clients and call through them one after another with a single click, logging outcomes automatically.
What is missed-call text-back?
When you miss an incoming call, MsgHealth automatically sends the caller a text message so you never lose a lead to voicemail. Enable it and customize the message under Settings → Missed Call Text-Back.
How does the loyalty points program work?
Clients automatically earn points for completed visits, referrals, or reviews, which they can redeem for rewards you configure. Points and redemptions are tracked per client under the Loyalty panel.
Does MsgHealth have a referral or affiliate program?
Yes — the Affiliate panel lets you track affiliates who refer new customers to your business, along with total affiliates, total referrals, and payouts owed.
How do I permanently delete my account and data?
Contact support to request full account deletion. All client, booking, and SMS data is permanently removed from our systems within 30 days, in line with our privacy policy.
Still having trouble?
Reach out with an in-depth description of your issue and our team will get back to you within a few hours on business days.