Review Automation

Turn every visit into a review request  without risking a bad one going public

One gated link, sent automatically or on demand, routes happy clients to Google and keeps low ratings private with you.

Every review request MsgHealth sends — whether it's queued automatically after today's appointments, sent immediately by you or your AI assistant, or triggered right at checkout — points to the same simple link. The client taps it, picks 1 to 5 stars, and only then does anything happen next.

4 and 5 star ratings redirect straight to your configured Google (or Yelp) review page, so the momentum of a happy client carries straight through to a public review. Lower ratings never leave your dashboard — the client can optionally add a private note, and you're notified immediately either way.

Because every trigger — the daily automated sweep, a manual send from the AI command bar or an invoice, and the post-checkout request — creates the same underlying request record and reuses the same link format, there's one funnel to reason about, not three.

What you get

  • Same gated one-tap flow for automated, manual, and payment-triggered review requests
  • 4–5 star ratings redirect to your Google or Yelp review link automatically
  • Lower ratings stay private, with an optional feedback note for you only
  • Instant dashboard notification on every new rating, good or bad
  • Configurable send delay after each appointment; sends respect quiet hours and opt-outs like any other message

2.8× more Google reviews in an estimated 60 days of automated requests.

How it works

1

Set your Google/Yelp review link

Add it once in Review Request settings — it's used for every redirect, however the request was sent.

2

A request goes out

Automatically after today's appointments, right after checkout, or manually from the AI command bar or an invoice.

3

The client rates 1–5 stars

A simple, mobile-friendly page — no login, no app required.

4

Happy clients go public, quiet feedback stays private

4–5 stars redirect to your review page; lower ratings stay in your dashboard, and you're notified either way.

Frequently asked questions

See it working in your business.

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